Terms of Service

1. Acceptance of Terms

By downloading, installing, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service.

We may update these Terms from time to time. If we make material changes, we will notify you in the app, by email, or by posting an updated version on localeapp.io/terms. Your continued use of the Service after changes take effect means you accept the updated Terms.

2. Eligibility and Account Responsibility

The Service is intended for use by individuals and businesses located in the United States. We currently distribute the Locale mobile app only through the U.S. storefronts of the Apple App Store and Google Play. If you access or use the Service from outside the United States, you do so on your own initiative and at your own risk, you are responsible for compliance with applicable local laws, and you understand that your information will be transferred to and processed in the United States.

To use the Service, you must:

• Be located in the United States;
• Be at least 13 years old (or the minimum age required to consent to processing of personal data in your jurisdiction, whichever is higher);
• Have the legal capacity to enter into a binding agreement;
• Not be barred from using the Service under applicable laws (including U.S. export and sanctions laws); and
• Provide accurate and complete information when creating your account.

You are responsible for:

• Maintaining the confidentiality of your account credentials;
• All activity that occurs under your account; and
• Notifying us promptly at info@localeapp.io of any unauthorized use or suspected security incident.

We may refuse to register, suspend, or terminate any account that we believe violates these Terms or applicable law.

3. User Accounts and Business Accounts

The Service supports two account types:

3.1 Individual Accounts

Individual accounts let you discover events, save events (heart button; stored as an RSVP), follow businesses, add events to your device calendar, share events, and manage your profile (including name, optional avatar, and short bio).

3.2 Business Accounts

Business accounts are intended for businesses, venues, organizers, and similar entities. By creating a business account, you represent and warrant that:

• You are authorized to act on behalf of the business you list;
• The information you provide about the business (including name, address, phone numbers, website, email, business category, hours, capacity, social media handles, and similar details) is accurate and not misleading;
• You will keep that information current; and
• You will only use the business account for legitimate business purposes related to the events you publish.

Business accounts can create, edit, publish, archive, and cancel events; upload a business logo and showcase images; and access analytics about their own events. Saving other businesses' events is not currently available for business accounts. Publishing events requires admin approval of your business account and completed business phone verification (see Section 7).

3.3 Sign-In Methods

You can sign in with email and password or with a third-party identity provider (currently Google and Apple). Your use of a third-party sign-in is also subject to that provider's terms and privacy policy. Email confirmation is required before you can fully use the Service.

Every account must also provide and verify a personal phone number (see our Privacy Policy).

3.4 Account Closure

You can delete your account from inside the app at Profile → Settings (gear icon) → Danger Zone → Delete Account. For security, deletion requires re-entering your account password. If you signed up with Google or Apple and do not have a Locale password on file, contact info@localeapp.io to request deletion, email change, or phone change. Download My Data works in-app without a Locale password (see our Privacy Policy).

You may also request account closure at any time by contacting info@localeapp.io. See Section 13 for what happens when an account is closed.

4. Event Listings and User-Submitted Content

4.1 What Counts as Content

"Content" means anything you submit to or through the Service, including event listings, event descriptions, event images, business logos, business showcase images, profile photos, profile bios, business descriptions, and similar submissions.

4.2 Your Responsibility for Your Content

You are solely responsible for your Content and for the consequences of submitting it. You represent and warrant that:

• You own your Content or have all necessary rights, licenses, and permissions to submit it (including from any people depicted, copyright holders, and venues);
• Your Content is accurate (especially event details such as date, time, location, pricing, ticketing, age restrictions, and capacity);
• Your Content does not violate these Terms, applicable law, or anyone else's rights; and
• Where applicable, you have the right to publish business information and represent the business in question.

4.3 License You Grant to Locale

You grant Locale a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, copy, reproduce, display, distribute, modify (e.g. resize images), translate, and use your Content solely to operate, provide, improve, promote, and develop the Service. For example, this lets us:

• Display your event listings on the map, in feeds, and on event pages;
• Show event images, business logos, and showcase images in the app;
• Display your name and avatar in connection with events and businesses you interact with; and
• Generate previews when events are shared.

This license ends when you delete the relevant Content from the Service, except that residual copies may persist in backups, caches, or systems where deletion is not technically feasible immediately, and except for Content that other users have shared (which may persist in their feeds or shares until removed).

4.4 Pricing, Tickets, and External Links

Events may include free entry, fixed prices, price ranges, donation requests, "pay at door" pricing, or links to external ticketing providers. Locale does not currently process payments or sell tickets directly. Any purchase you make through a third-party ticketing link is between you and that third party, and is governed by their terms and policies. Locale is not responsible for third-party ticketing, refunds, or admission decisions.

4.5 Event Interactions

When you save, follow, share, or otherwise interact with events, those interactions may be visible to the event's business owner in the form of aggregate counts and notifications, and in some cases to other users as counts on event cards. Users cannot currently post comments or ratings in the app.

5. Acceptable Use

You agree not to use the Service to:

1. Post or share content that is unlawful, fraudulent, deceptive, defamatory, harassing, threatening, hateful, harmful to minors, sexually exploitative, or that incites violence;
2. Impersonate any person or business, or misrepresent your affiliation with a person or business;
3. Post events or business information that you do not have authorization to post, or that infringes anyone's intellectual property, privacy, publicity, or other rights;
4. Post events for activities that are illegal in the jurisdiction where they take place, or that promote dangerous, abusive, or unsafe gatherings;
5. Use the Service to send spam, chain messages, or unsolicited promotional content;
6. Attempt to harvest, scrape, or otherwise collect data about other users, businesses, or events except as expressly allowed by these Terms;
7. Reverse engineer, decompile, or attempt to extract source code from the Service, except to the extent that activity is permitted by applicable law;
8. Bypass or interfere with security, rate limits, verification systems, or other technical controls;
9. Use bots, scripts, or automated tools to create accounts, submit RSVPs, drive views, follow accounts, or otherwise distort engagement signals;
10. Probe, attack, or attempt to disrupt the Service, our infrastructure, or our third-party providers;
11. Use the Service in a way that violates applicable laws (including export control, anti-spam, consumer protection, and privacy laws); or
12. Use the Service to develop a competing product.

We may, but are not obligated to, monitor, review, or remove Content that we believe violates these Terms or applicable law.

6. Location and Map Features

The Service includes location-aware features such as a map view, distance-based filtering, "nearby" event suggestions, and city/region detection. To use these features, you may be asked to grant the app permission to access your device location while you are using the app. We do not track your location in the background. Some features are also available without sharing your real-time location, in which case you can specify a location manually using the Discover map's location panel.

You acknowledge:

• Map data, place data, and reverse-geocoding are provided through Google Maps Platform (including the Maps, Places, and Geocoding APIs) and are subject to Google's terms;
• Location accuracy depends on your device, network, and operating system, and may be approximate or delayed;
• Distance and "nearby" results are estimates and are not a substitute for navigation;
• You are responsible for your own physical safety when traveling to or attending an event.

7. Business Approval and Verification

7.1 Admin Approval

During our soft launch, new business accounts are created with an approval status of "pending" and are held on a pending-approval screen until Locale manually approves the account. While pending, you cannot use the main app or publish events. After you confirm your email, you may refresh your status from that screen or contact info@localeapp.io. We are currently prioritizing business accounts in Hoboken, NJ; businesses outside our launch area may remain pending until we expand to their region. Admin approval is separate from phone verification and does not constitute an endorsement, certification of legitimacy, or guarantee of any kind by Locale.

7.2 Business Phone Verification

After your business is approved, you must verify a phone number associated with the business before publishing events. Verification is performed via an automated voice call delivered through Twilio Verify. The call is placed to the Google Places phone number stored for your listing when available (google_voice_phone), otherwise to the business phone number you provided.

By initiating verification, you authorize us and our verification provider to place an automated call to the phone number on file for verification purposes only. Your carrier's standard rates may apply. We rate-limit verification attempts (currently up to 5 per business per hour) to prevent abuse.

Verification status is informational only. Verification does not constitute an endorsement, certification of legitimacy, or guarantee of any kind by Locale. We may revoke verification at any time, including if we believe a business is misusing the Service.

If your business listing does not include a Google Places phone number suitable for automated voice verification, automated verification may not be available and your account may require manual review. Contact info@localeapp.io to complete verification in that case.

8. Third-Party Services

The Service relies on third-party platforms and service providers, including but not limited to:

• Supabase — authentication, database, file storage, real-time updates, and serverless functions;
• Google Maps Platform — maps, place search, place details, and geocoding;
• Google — third-party sign-in (Google OAuth);
• Apple — third-party sign-in (Sign in with Apple);
• Twilio (Twilio Verify) — automated voice verification for business accounts, and SMS delivery for personal phone verification and two-factor authentication codes;
• SendGrid — transactional email delivery (including phone-change confirmation emails);
• Expo / Expo Application Services — push notifications, app builds, and over-the-air updates;
• Apple App Store and Google Play — app distribution.

The app includes an Amplitude analytics integration, but it is not currently active (no analytics API key is configured; no product-usage telemetry is sent). If we enable it in the future, we will update our Privacy Policy.

The Service may also link out to external sites, including business websites, social media, and ticketing providers. Your use of those services is governed by their own terms and privacy policies, and Locale is not responsible for them.

9. Intellectual Property

9.1 Locale's Rights

The Service, including its software, design, branding, logos, name "Locale," compilations, layout, and all other content we provide (other than user-submitted Content), is owned by Locale or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes (or, in the case of business accounts, to manage your own listings) in accordance with these Terms.

9.2 Your Rights

You retain ownership of your Content. You grant Locale the license described in Section 4.3.

9.3 Feedback

If you send us feedback, suggestions, or ideas, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use them without restriction.

9.4 Copyright Complaints (DMCA)

Locale respects intellectual property rights. If you believe Content on the Service infringes your copyright, you may submit a notification under the Digital Millennium Copyright Act ("DMCA") to our designated agent:

Your notice must include the information required by 17 U.S.C. § 512(c)(3). We may terminate accounts of repeat infringers in appropriate circumstances.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOCALE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

In particular, Locale does not warrant or represent that:

• Event information (including dates, times, locations, capacity, age restrictions, pricing, and availability) is accurate, complete, or up to date;
• Events listed will actually take place, will take place as described, or will be safe;
• Businesses on the Service are legitimate, properly licensed, or will deliver any product or service;
• Maps, distances, and "nearby" results are accurate;
• The Service will be uninterrupted, secure, error-free, or free of harmful components.

You are responsible for evaluating events, businesses, and other users before deciding to attend or interact, and you assume all risk associated with attending events.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOCALE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE.

LOCALE'S TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID LOCALE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (WHICH MAY BE $0 IF YOU USE THE SERVICE FOR FREE), OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations, so the above may not fully apply to you.

12. Indemnification

You agree to indemnify and hold harmless Locale and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your Content;
• Your use of the Service;
• Your violation of these Terms; or
• Your violation of any rights of another person or entity.

13. Suspension and Termination

We may suspend or terminate your access to all or part of the Service at any time, with or without notice, for any reason, including if we believe you have violated these Terms, abused the Service, or created legal or safety risks for Locale or others.

You may stop using the Service at any time and may delete your account as described in Section 3.4. When your account is deleted:

• We will delete or de-identify the data associated with your account in accordance with our Privacy Policy;
• Some information may persist in backups, logs, or aggregated analytics for a limited period; and
• Content you contributed (such as event listings, follows, RSVP signals reflected in counts, or shared materials) may continue to appear in places where it has already been distributed.

Sections that by their nature should survive termination — including Sections 4.3, 9, 10, 11, 12, 13, 14, and 15 — will survive.

14. Changes to the Service

We may add, remove, or change features of the Service at any time. We may also restrict access to features (for example, to approved and verified business accounts only) or to specific regions. We are not liable for any modification, suspension, or discontinuation of the Service.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules. The exclusive venue for any dispute will be the state and federal courts located in New Jersey, and you consent to personal jurisdiction there.

16. Contact

If you have questions about these Terms, please contact us at:

• Email: info@localeapp.io
• Entity: Locale Development LLC

For copyright or DMCA notices, use dmca@localeapp.io (see Section 9.4).